Pharmacy Customer Service Associate

Walgreens; Milton (WV); On-site; USD 28,000 - 35,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Service Associate to provide exceptional customer service, assist pharmacists, and manage store operations. The role requires flexibility in hours and a commitment to maintaining high standards of service and compliance. Candidates should have strong math and computer skills, with a preference for prior retail experience.

Qualifications

• Prefer six months retail experience and prior Walgreens experience.
• Fluent in English and willing to work flexible hours.

Responsibilities

• Model and deliver a distinctive customer experience.
• Assist pharmacists and process prescriptions.
• Support inventory management and maintain store appearance.

Skills

Customer Service

Math Skills

Computer Skills

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens

Get AI-powered advice on this job and more exclusive features.

Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales, provide courteous checkout service, and assist customers proactively.
3. Assist pharmacists under supervision in pharmacy practices, including using pharmacy systems, obtaining patient and drug information, and processing prescriptions.
4. Engage customers, resolve issues, and ensure a positive experience.
5. Recommend products, handle transactions, and maintain store cleanliness and organization.
6. Support inventory management, ensure compliance with legal standards, and assist with promotional displays.
7. Provide photo services and web order fulfillment.
8. Maintain store appearance and uphold company policies.
9. Participate in training, maintain certifications, and develop healthcare and pharmacy knowledge.

Qualifications

• Fluent in English (except in Puerto Rico)
• Willing to work flexible hours, including evenings and weekends
• Prefer six months retail experience and prior Walgreens experience
• Good math and computer skills, knowledge of inventory control, and PTCB certification preferred