Pharmacy Customer Service Associate

Walgreens; Englewood (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Pharmacy Customer Service Associate to join their team. In this entry-level role, you'll deliver exceptional customer service, assist pharmacists with operations, and handle transactions efficiently. This position offers a chance to grow in a supportive environment while maintaining your PTCB certification. If you're passionate about helping others and eager to learn, this opportunity is perfect for you. Join a company that values diversity and offers competitive compensation!

Qualifications

• Fluency in English and willingness to work flexible hours.
• Prior retail experience preferred; knowledge of pharmacy systems advantageous.

Responsibilities

• Deliver a distinctive customer experience and assist with pharmacy operations.
• Provide fast, friendly service and maintain store appearance.

Skills

Customer Service

Pharmacy Operations

Retail Experience

Problem Solving

Education

High School Diploma

PTCB Certification

Tools

Pharmacy Systems

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

1. Modeling and delivering a distinctive and delightful customer experience.
2. Registering sales, providing courteous checkout service.
3. Assisting pharmacists under supervision with pharmacy operations, including using pharmacy systems to obtain patient and drug information, and processing prescriptions.

Customer Experience

• Greeting customers, assisting with products, resolving issues to ensure positive experiences.

Operations

• Providing fast, friendly service; recommending products; handling transactions; maintaining store appearance; supporting pharmacy tasks such as inventory, prescription filling, and compliance.

Training & Personal Development

• Maintaining PTCB certification, attending training, and acquiring continuing education.
• Fluency in English required; willingness to work flexible hours; prior retail experience preferred; knowledge of pharmacy and store systems advantageous.

Additional details include compensation range of $16-$18/hour, employment type as full-time, and entry-level seniority. Walgreens is an equal opportunity employer, considering applicants with arrest and conviction records.