Pharmacy Customer Experience Specialist

Walgreens; Moon (VA); Vor Ort; USD 22.000 - 28.000; Vollzeit

Zusammenfassung

Walgreens is seeking a customer-focused team member to deliver exceptional service at the register and assist pharmacists in processing prescriptions. The role emphasizes accuracy, courtesy, and knowledge of store products and health services.

Candidates should be fluent in English, willing to work a flexible schedule including evenings and weekends, and pursuing or holding a PTCB certification. Prior retail experience is preferred, with opportunities to grow within Walgreens Pharmacy teams.

Qualifikationen

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Pursuing or holding PTCB certification as part of pharmacy staff requirements.
• Prior retail experience is preferred.

Aufgaben

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under direct supervision in processing prescriptions and using pharmacy systems.
• Engages customers and patients to provide product and service support.
• Maintains store cleanliness, merchandising, inventory, and accurate price adjustments.
• Performs pharmacy-related duties such as inventory management, order processing, and coordinating with pharmacists.
• Handles calls and administrative tasks, including claims and basic clerical duties.

Kenntnisse

Fluent English

Flexible schedule

Ausbildung

PTCB certification

Jobbeschreibung

Walgreens is seeking a customer-focused team member to deliver exceptional service at the register and assist pharmacists in processing prescriptions. The role emphasizes accuracy, courtesy, and knowledge of store products and health services.

Candidates should be fluent in English, willing to work a flexible schedule including evenings and weekends, and pursuing or holding a PTCB certification. Prior retail experience is preferred, with opportunities to grow within Walgreens Pharmacy teams.