Pharmacy Customer Experience Specialist

Walgreens; Town of Clay (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens is seeking a team member to deliver a distinctive customer experience in a retail pharmacy setting. You will greet customers, assist with products and services, and support the pharmacist under supervision with dispensing and medication information.

The role emphasizes accurate cash handling, inventory management, and adherence to company policies. Prior Walgreens experience and PTCB certification are preferred; a flexible schedule including evenings and weekends is expected.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for accurate prescription filling (counting, measuring, weighing).
• Good computer skills and familiarity with store inventory control.
• PTCB certification preferred.

Responsibilities

• Greet customers and provide assistance to ensure a positive experience.
• Register purchases at the checkout and handle transactions efficiently.
• Assist pharmacists under supervision with dispensing and medication information.
• Maintain clean, organized shelves and displays; restock as needed.
• Support pharmacy operations, inventory management, and claims processing.
• Adhere to policy, quality, and regulatory standards in dispensing.

Skills

Customer service

Math skills

Computer skills

Store inventory control

Retail experience

Education

PTCB certification

Job description

Walgreens is seeking a team member to deliver a distinctive customer experience in a retail pharmacy setting. You will greet customers, assist with products and services, and support the pharmacist under supervision with dispensing and medication information.

The role emphasizes accurate cash handling, inventory management, and adherence to company policies. Prior Walgreens experience and PTCB certification are preferred; a flexible schedule including evenings and weekends is expected.