Pharmacy Customer Experience Specialist

Walgreens; Malden Centre (MA); On-site; USD 24,000 - 30,000; Full time

Job summary

Walgreens in Massachusetts is seeking a Customer Experience Associate to deliver courteous and efficient checkout service. You will assist pharmacists under supervision with prescription processing and maintain orderly store conditions to support patient care.

The role requires strong English skills, flexibility to work evenings/weekends, and preference for prior retail experience and PTCB certification. Training and career growth opportunities are available.

Qualifications

• Fluency in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Prefer six months of experience in retail.
• Prefer Walgreens experience and PTCB certification.

Responsibilities

• Provide courteous, fast, and efficient checkout service.
• Assist pharmacists under supervision and process prescriptions.
• Maintain counters, shelves, and displays; keep inventory records updated.
• Support pharmacy operations including entering patient and drug information and maintaining workflow.
• Resolve customer questions and issues to ensure a positive experience.

Skills

Customer service

Math skills

Computer skills

Inventory control

PTCB certification

Tools

POS systems

Job description

Walgreens in Massachusetts is seeking a Customer Experience Associate to deliver courteous and efficient checkout service. You will assist pharmacists under supervision with prescription processing and maintain orderly store conditions to support patient care.

The role requires strong English skills, flexibility to work evenings/weekends, and preference for prior retail experience and PTCB certification. Training and career growth opportunities are available.