Pharmacy Customer Experience Specialist

Walgreens; North Reading (MA); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in North Reading, MA is seeking a customer-focused team member to handle checkout, assist pharmacists under supervision, and provide strong customer service across store areas including photo and OTC services.

The role requires flexible scheduling, English fluency, and preferred experience in retail or with Walgreens systems. Training and ongoing education are provided as part of career development.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Retail experience preferred.
• Prior Walgreens experience preferred.
• PTCB certification preferred.

Responsibilities

• Register sales on the assigned cash register and provide courteous checkout service.
• Assist the pharmacist under direct supervision and help process prescriptions.
• Provide customer service in-store areas (photo, OTC, etc.) and support inventory and merchandising.

Skills

Customer service

Math skills

Computer skills

Inventory knowledge

Tools

POS system

Job description

Walgreens in North Reading, MA is seeking a customer-focused team member to handle checkout, assist pharmacists under supervision, and provide strong customer service across store areas including photo and OTC services.

The role requires flexible scheduling, English fluency, and preferred experience in retail or with Walgreens systems. Training and ongoing education are provided as part of career development.