Pharmacy Customer Experience Associate

Walgreens; Billerica (MA); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking team members in Massachusetts to provide exceptional customer service, assist with pharmacy-related tasks under supervision, and operate cash registers efficiently. The role emphasizes friendly engagement, accurate transactions, and adherence to store policies.

Candidates should be willing to work flexible hours, including evenings and weekends, and be fluent in English. Prior retail experience is preferred but not required.

Qualifications

• Fluent in reading, writing and speaking English (except PR).
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Greet and assist customers, deliver friendly checkout service.
• Assist pharmacist under supervision with processing prescriptions and patient information.
• Handle cash register, returns, refunds, and exchanges; guide customers to products.

Skills

Customer service

Cash handling

Pharmacy support

English fluency

Tools

POS system

Job description

Walgreens is seeking team members in Massachusetts to provide exceptional customer service, assist with pharmacy-related tasks under supervision, and operate cash registers efficiently. The role emphasizes friendly engagement, accurate transactions, and adherence to store policies.

Candidates should be willing to work flexible hours, including evenings and weekends, and be fluent in English. Prior retail experience is preferred but not required.