Pharmacy Customer Experience Specialist

Walgreens; Middleton (MA); On-site; USD 23,000 - 29,000; Full time

Job summary

Walgreens in Middleton, MA is hiring for a customer-focused position supporting pharmacy operations and front-end checkout. You will assist pharmacists under supervision, process prescriptions, and deliver friendly service to customers.

The role requires flexibility to work evenings and weekends, with prior retail experience and strong math and computer skills. Training includes PTCB certification as part of career development.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills for counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Greet and assist customers at checkout; operate cash register and handle transactions.
• Assist pharmacists under supervision and help process prescriptions using pharmacy systems.
• Provide courteous, friendly, and efficient service to customers and patients.
• Support inventory management: stocking, pricing, and records maintenance.
• Maintain clean and organized counters and shelves; ensure displays are merchandised.
• Handle non-prescription duties and general clerical tasks as assigned by managers.

Skills

Customer service

Communication

Attention to detail

Math skills

Computer skills

Inventory control

Tools

Pharmacy systems

POS systems

Job description

Walgreens in Middleton, MA is hiring for a customer-focused position supporting pharmacy operations and front-end checkout. You will assist pharmacists under supervision, process prescriptions, and deliver friendly service to customers.

The role requires flexibility to work evenings and weekends, with prior retail experience and strong math and computer skills. Training includes PTCB certification as part of career development.