Pharmacy Customer Experience Specialist

Walgreens; Acton (MA); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Acton, MA is seeking a customer-focused associate to deliver a distinctive shopping and pharmacy experience. You will register sales, assist in the pharmacy under supervision, and help customers find products with courtesy and accuracy.

The role emphasizes teamwork, proficiency with store systems, and adherence to pharmacy policies. Training to earn PTCB-related credentials is encouraged, with opportunities for growth within Walgreens.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Retail experience preferred (6 months).

Responsibilities

• Provide courteous, friendly, and efficient checkout service.
• Assist pharmacists under supervision and process prescriptions.
• Maintain clean, well-merchandised counters and shelves.
• Handle customer questions and resolve issues to ensure a positive experience.

Skills

Customer service

Math skills

Computer skills

Inventory control

PTCB certification

Education

PTCB certification

Tools

POS systems

Pharmacy systems

Job description

Walgreens in Acton, MA is seeking a customer-focused associate to deliver a distinctive shopping and pharmacy experience. You will register sales, assist in the pharmacy under supervision, and help customers find products with courtesy and accuracy.

The role emphasizes teamwork, proficiency with store systems, and adherence to pharmacy policies. Training to earn PTCB-related credentials is encouraged, with opportunities for growth within Walgreens.