Pharmacy Customer Experience Specialist

Walgreens; Roseburg (OR); On-site; USD 23,000 - 29,000; Full time

Job summary

Walgreens is seeking a frontline team member to assist the pharmacist under supervision, deliver friendly customer service, and support daily store operations. You will handle checkout, stock shelves, and help with prescription processing while maintaining accuracy and compliance.

The role emphasizes strong English communication, flexibility in scheduling, and knowledge of store systems for efficient service. Prior retail experience is a plus, with a pathway toward PTCB certification.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Experience in retail or customer service is preferred.
• Strong math skills for counting and weighing medications.
• Basic computer skills and familiarity with store systems.
• Knowledge of inventory control processes is a plus.
• PTCB certification is preferred.

Responsibilities

• Greet customers and provide courteous service at checkout.
• Assist pharmacist under supervision with processing prescriptions.
• Register sales on cash register and handle cash/transactions, returns, and exchanges.
• Maintain clean, stocked counters and shelves and assist with product placement.
• Support Pharmacy Manager with inventory management and accuracy in records.

Skills

English fluency

Flexible schedule

Customer service

Good math skills

Computer skills

Inventory control

PTCB certification

Education

PTCB certification

Tools

Pharmacy systems

POS system

Inventory software

Job description

Walgreens is seeking a frontline team member to assist the pharmacist under supervision, deliver friendly customer service, and support daily store operations. You will handle checkout, stock shelves, and help with prescription processing while maintaining accuracy and compliance.

The role emphasizes strong English communication, flexibility in scheduling, and knowledge of store systems for efficient service. Prior retail experience is a plus, with a pathway toward PTCB certification.