Pharmacy Customer Experience Specialist

Walgreens; Milan (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring a Customer Experience associate to provide courteous checkout service and assist the pharmacist under supervision with prescriptions and patient information. You will greet customers, answer questions, and help locate products while maintaining accuracy and compliance.

The role requires flexibility to work evenings and weekends, retail experience preferred, and PTCB certification is advantageous. Join a team focused on delivering a distinctive Walgreens experience.

Qualifications

• Fluency in reading, writing and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prior retail experience preferred.

Responsibilities

• Greet customers and provide courteous, efficient checkout on the register.
• Assist customers with products, answer questions, and resolve issues to ensure a positive experience.
• Assist pharmacists under supervision with prescriptions and maintain patient information in pharmacy systems.
• Maintain store cleanliness and merchandise; manage inventory and price checks.
• Process returns, exchanges, and refunds according to store policies.

Skills

Customer service

Cash handling

English proficiency

Flexible schedule

Education

PTCB certification

Job description

Walgreens is hiring a Customer Experience associate to provide courteous checkout service and assist the pharmacist under supervision with prescriptions and patient information. You will greet customers, answer questions, and help locate products while maintaining accuracy and compliance.

The role requires flexibility to work evenings and weekends, retail experience preferred, and PTCB certification is advantageous. Join a team focused on delivering a distinctive Walgreens experience.