Pharmacy Customer Experience Specialist

Walgreens; Reading (MA); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Reading, MA is seeking a Pharmacy Technician to assist pharmacists under direct supervision, process prescriptions, and deliver courteous checkout service. You will use pharmacy systems, handle cash, stock shelves, and support inventory; prior retail experience and PTCB certification preferred.

The role emphasizes compliance with laws and company policies, with flexible hours including evenings and weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Earns and maintains PTCB certification through designated program.

Responsibilities

• Assist pharmacist under supervision in dispensing medications and entering patient data.
• Provide courteous, fast checkout service and assist customers at the register.
• Maintain clean, organized shelves and assist with inventory and pricing.

Skills

Customer service

English fluency

Cash handling

Communication

Education

PTCB certification

State certification/registration

Tools

Pharmacy systems

POS systems

Job description

Walgreens in Reading, MA is seeking a Pharmacy Technician to assist pharmacists under direct supervision, process prescriptions, and deliver courteous checkout service. You will use pharmacy systems, handle cash, stock shelves, and support inventory; prior retail experience and PTCB certification preferred.

The role emphasizes compliance with laws and company policies, with flexible hours including evenings and weekends.