Pharmacy Customer Experience Specialist

Walgreens; Houghton (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Service Associate to support pharmacists and deliver a friendly checkout experience. You will assist with prescriptions under supervision, handle register transactions, and help customers find products while maintaining store standards.

This role emphasizes accuracy, compliance, and customer care, with opportunities to grow in a team-focused environment and to gain PTCB-related training.

Qualifications

• Fluent in reading, writing, and speaking English.
• Ability to work flexible schedule including evenings and weekends.
• Prior retail experience preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Assists pharmacists in practice of pharmacy under direct supervision, uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Recommends items for sale and assists in stock maintenance and merchandising.
• Performs duties assigned by Pharmacy Manager and Store Manager including entering patient data and assisting workflow.

Skills

Customer service

Cash handling

Teamwork

Communication

Tools

POS system

Job description

Walgreens is seeking a Pharmacy Customer Service Associate to support pharmacists and deliver a friendly checkout experience. You will assist with prescriptions under supervision, handle register transactions, and help customers find products while maintaining store standards.

This role emphasizes accuracy, compliance, and customer care, with opportunities to grow in a team-focused environment and to gain PTCB-related training.