Pharmacy Customer Experience Specialist

Walgreens; Rockland (ME); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens is seeking a Customer Experience Associate to deliver a distinctive shopping experience and assist pharmacists under supervision. You will operate the register, help customers, and support pharmacy processes while maintaining a clean, well-merchandised store.

Responsibilities include processing prescriptions flow, inventory support, and providing friendly service. Training and PTCB certification are emphasized for ongoing development.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Earns and maintains PTCB certification through the designated program.

Responsibilities

• Provide courteous, friendly checkout service and assist customers.
• Assist pharmacist under supervision in dispensing and drug information.
• Maintain store cleanliness and merchandise displays.
• Handle returns, exchanges, and cash transactions.
• Support pharmacy operations and inventory management as directed.

Skills

Customer service

Cash handling

English fluency

Retail experience

Math skills

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking a Customer Experience Associate to deliver a distinctive shopping experience and assist pharmacists under supervision. You will operate the register, help customers, and support pharmacy processes while maintaining a clean, well-merchandised store.

Responsibilities include processing prescriptions flow, inventory support, and providing friendly service. Training and PTCB certification are emphasized for ongoing development.