Pharmacy Customer Experience Specialist

Walgreens; Cypress (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to assist pharmacists, handle prescriptions, and deliver a friendly checkout experience. You will work to ensure accuracy in pharmacy systems and provide excellent service to patients in a fast-paced store environment.

The role emphasizes teamwork, compliance with regulations, and contributions to a positive store atmosphere. Training includes PTCB-related certification paths and ongoing professional development as part of Walgreens' program.

Qualifications

• Experience delivering high-quality customer service in retail or pharmacy environments.
• Familiarity with pharmacy processes and medication workflows.
• Strong communication and teamwork abilities.

Responsibilities

• Assist pharmacists under supervision with prescription processing and patient information.
• Provide courteous, efficient checkout service and product recommendations.
• Maintain clean, organized store areas and assist with inventory and displays.
• Support pharmacy operations including entering patient data and managing routine clerical tasks.

Skills

Customer service

Pharmacy assistance

Cash handling

Communication

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking a customer-focused team member to assist pharmacists, handle prescriptions, and deliver a friendly checkout experience. You will work to ensure accuracy in pharmacy systems and provide excellent service to patients in a fast-paced store environment.

The role emphasizes teamwork, compliance with regulations, and contributions to a positive store atmosphere. Training includes PTCB-related certification paths and ongoing professional development as part of Walgreens' program.