Pharmacy Customer Experience Specialist

Walgreens; Clare (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Experience Associate to support pharmacists and provide outstanding customer service in a busy store environment. You will help process prescriptions, assist with pharmacy systems, and ensure accurate transactions and patient information.

The role emphasizes teamwork, adherence to policies, and ongoing participation in training to earn and maintain PTCB certification. A friendly, proactive approach and attention to detail are essential for success.

Qualifications

• Friendly, courteous customer service demeanor.
• Ability to assist pharmacists under supervision.
• Experience using retail/pharmacy systems for processing prescriptions.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Register sales at the cash register and handle transactions accurately.
• Assist pharmacists by entering patient and drug information and processing prescriptions.
• Maintain clean, organized store areas and merchandising.

Skills

Customer service

Cash handling

Pharmacy systems

Attention to detail

Education

PTCB certification/registration

Job description

Walgreens is seeking a Pharmacy Customer Experience Associate to support pharmacists and provide outstanding customer service in a busy store environment. You will help process prescriptions, assist with pharmacy systems, and ensure accurate transactions and patient information.

The role emphasizes teamwork, adherence to policies, and ongoing participation in training to earn and maintain PTCB certification. A friendly, proactive approach and attention to detail are essential for success.