Pharmacy Customer Experience Specialist

Walgreens; High Point (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to support pharmacy operations and provide exemplary service at the checkout. Under supervision, you will assist the pharmacist, process prescriptions, and help customers with product recommendations while maintaining compliance and accuracy.

The role emphasizes friendly, efficient service, accurate cash handling, and participation in store operations to keep shelves stocked and displays appealing.

Qualifications

• Fluent in reading, writing and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• PTCB certification or eligibility required.
• Retail experience preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing and related tasks.
• Process prescriptions and enter patient and drug information accurately.
• Provide courteous, efficient checkout service and assist customers on the sales floor.
• Handle cash, returns, refunds, and exchanges with accuracy.
• Maintain clean, well merchandised counters and shelves.
• Support pharmacy operations and inventory management as directed.

Skills

Customer service

Cash handling

Pharmacy support

PTCB certification

Education

PTCB certification

Tools

Pharmacy systems

POS register

Job description

Walgreens is seeking a customer-focused team member to support pharmacy operations and provide exemplary service at the checkout. Under supervision, you will assist the pharmacist, process prescriptions, and help customers with product recommendations while maintaining compliance and accuracy.

The role emphasizes friendly, efficient service, accurate cash handling, and participation in store operations to keep shelves stocked and displays appealing.