Pharmacy Customer Experience Specialist

Walgreens; Pflugerville (TX); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens is seeking a team member to deliver a distinctive customer experience at the register and assist the pharmacist under supervision. The role includes handling checkout tasks, supporting pharmacy operations, inventory management, and providing friendly service to customers.

Qualified candidates should have a background in retail, strong math and computer skills, and may hold PTCB certification. The position requires English fluency and flexibility for evenings and weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Provide courteous, friendly, and efficient checkout service at the register.
• Assist pharmacist under supervision by using pharmacy systems to process prescriptions.
• Maintain store counters and shelves, assist in inventory and merchandising.
• Assist with pharmacy operations including entering patient and drug information, and supporting workflow.
• Handle customer questions and resolve issues to ensure a positive customer experience.
• Support merchandise displays, resets, and promotional setups as directed by management.

Skills

Customer service

Retail experience

Math skills

Computer skills

Inventory control

PTCB certification

Job description

Walgreens is seeking a team member to deliver a distinctive customer experience at the register and assist the pharmacist under supervision. The role includes handling checkout tasks, supporting pharmacy operations, inventory management, and providing friendly service to customers.

Qualified candidates should have a background in retail, strong math and computer skills, and may hold PTCB certification. The position requires English fluency and flexibility for evenings and weekends.