Pharmacy Customer Care Specialist with Growth & Benefits

Lincare Holdings Inc.; Lemoyne (Cumberland County); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits

Training and advancement opportunities

Paid time off

Tuition reimbursement

Job summary

Lincare Holdings Inc. is seeking a detail-oriented customer service associate in the United States. You will handle inbound and outbound calls, educate customers on products and services, and enter patient orders with accuracy in our computerized system.

You will read patient orders, interpret pharmacy terminology, and collaborate with coworkers. Training of staff and updating demographic records are also part of the role, requiring strong communication and teamwork skills.

Qualifications

• Requires a High School Diploma or GED and up to 3 months related experience or training.
• Computer entry skills to log and update records are required.
• Must meet licensing requirements for the location.

Responsibilities

• Communicate with customers via inbound and outbound calls.
• Assess needs for additional products/services and educate customers.
• Assist with patient order processing and documentation in computerized systems.
• Verify and update demographic information in records.
• Read and analyze patient orders and pharmacy terminology.
• Support training of employees and coordinate with coworkers and patients.

Skills

Customer service

Communication

Attention to detail

Teamwork

Training others

Education

High School Diploma or GED

1–3 months related experience

Tools

Computer entry

Electronic records system

Job description

Lincare Holdings Inc. is seeking a detail-oriented customer service associate in the United States. You will handle inbound and outbound calls, educate customers on products and services, and enter patient orders with accuracy in our computerized system.

You will read patient orders, interpret pharmacy terminology, and collaborate with coworkers. Training of staff and updating demographic records are also part of the role, requiring strong communication and teamwork skills.