Pharmacy Customer Care Specialist

Walgreens Co.; Eagle River (WI); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a Customer Experience Associate to support daily store operations in Wisconsin. You will greet customers, guide purchases at checkout, and assist pharmacists under supervision to process prescriptions.

The role emphasizes accuracy, service quality, and compliance with pharmacy procedures. The position requires English fluency, flexibility for evenings/weekends, and a proactive approach to customer care.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Prefer six months retail experience.

Responsibilities

• Provides courteous, friendly checkout service and helps customers at the counter.
• Supports pharmacists by handling pharmacy-related tasks under supervision.
• Maintains shelves, inventory, and displays in a neat and compliant manner.
• Operates cash register and processes purchases, returns, and exchanges.
• Assists with pharmacy workflow, including entering patient and drug information.
• Ensures compliance with applicable state and local laws and Walgreens policies.

Skills

Customer service

Computer skills

Math skills

Education

PTCB certification

Tools

POS systems

Pharmacy systems

Job description

Walgreens Co. is seeking a Customer Experience Associate to support daily store operations in Wisconsin. You will greet customers, guide purchases at checkout, and assist pharmacists under supervision to process prescriptions.

The role emphasizes accuracy, service quality, and compliance with pharmacy procedures. The position requires English fluency, flexibility for evenings/weekends, and a proactive approach to customer care.