Pharmacy Customer Care Specialist

Walgreens; Fond du Lac (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Fond du Lac, Wisconsin, seeks a team member to support the pharmacy and provide outstanding customer service. You will help the pharmacist under supervision, handle prescriptions, and process sales at the register while keeping shelves clean and well merchandised.

The role emphasizes accurate counting, safe medication handling, and friendly, proactive customer interactions. Prior retail or Walgreens experience is a plus; PTCB is desirable.

Qualifications

• Fluent reading, writing and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills for accurate prescription filling.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under supervision with dispensing prescriptions.
• Provide courteous, efficient checkout and customer service.
• Maintain inventory and merchandising; process returns and exchanges.
• Utilize pharmacy systems to enter patient and drug information.
• Assist with OTC area and photo services as needed.

Skills

Customer service

Fluent English

Attention to detail

Communication

Math skills

Education

PTCB certification

Tools

Pharmacy systems

POS system

Job description

Walgreens in Fond du Lac, Wisconsin, seeks a team member to support the pharmacy and provide outstanding customer service. You will help the pharmacist under supervision, handle prescriptions, and process sales at the register while keeping shelves clean and well merchandised.

The role emphasizes accurate counting, safe medication handling, and friendly, proactive customer interactions. Prior retail or Walgreens experience is a plus; PTCB is desirable.