Pharmacy Concierge & Customer Care Associate

Walgreens; Quincy (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Quincy, IL is seeking a Customer Experience Associate to deliver a friendly checkout experience and assist customers with products and services. You will work under supervision with the pharmacist to support safe prescription processing and pharmacy operations.

You will operate the cash register, handle transactions, stock shelves, keep counters clean, and help customers locate items. Prior retail experience is helpful, with a focus on accuracy and customer service.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Preferred six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate dispensing and transactions.
• Prefer good computer skills and basic inventory knowledge.
• PTCB certification preferred.

Responsibilities

• Operate cash register and process transactions.
• Assist pharmacists by entering patient and drug information.
• Maintain clean, well-merchandised counters and shelves.
• Provide courteous, friendly service and help customers locate products.
• Support inventory and pricing checks as directed.

Skills

Customer service

Cash handling

Pharmacy support

Teamwork

English fluency

Mathematical accuracy

Computer literacy

Tools

POS system

Pharmacy software

Inventory system

Job description

Walgreens in Quincy, IL is seeking a Customer Experience Associate to deliver a friendly checkout experience and assist customers with products and services. You will work under supervision with the pharmacist to support safe prescription processing and pharmacy operations.

You will operate the cash register, handle transactions, stock shelves, keep counters clean, and help customers locate items. Prior retail experience is helpful, with a focus on accuracy and customer service.