Pharmacy Concierge: Customer Care & Rx Support

Walgreens; Broken Arrow (OK); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused associate to provide courteous checkout service and assist the pharmacist under supervision. You will process prescriptions, handle cash transactions, and help customers locate products in a fast-paced store environment.

The role emphasizes accurate math skills, strong communication, and a friendly, proactive approach to service, with opportunities for PTCB-related training and growth within Walgreens.

Qualifications

• Basic qualification: fluent in reading, writing and speaking English.
• Prefer six months of experience in a retail environment and/or with Walgreens.
• PTCB certification is preferred.

Responsibilities

• Provide courteous, friendly checkout service and operate cash register.
• Assist pharmacists under supervision in dispensing and processing prescriptions.
• Keep counters and shelves clean and well merchandised; assist customers with locating products.
• Handle returns, exchanges, and satisfy customers to ensure a positive experience.

Skills

Customer service

Cash handling

English proficiency

Inventory awareness

Suggestive selling

Retail experience

Education

High School Diploma or equivalent

PTCB certification

Job description

Walgreens is seeking a customer-focused associate to provide courteous checkout service and assist the pharmacist under supervision. You will process prescriptions, handle cash transactions, and help customers locate products in a fast-paced store environment.

The role emphasizes accurate math skills, strong communication, and a friendly, proactive approach to service, with opportunities for PTCB-related training and growth within Walgreens.