Pharmacy Customer Experience Specialist

Walgreens; Petersburg (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Petersburg, IL is seeking a Customer Service Associate to provide courteous, fast checkout, help customers locate items, and support pharmacy operations.

You will assist the pharmacist under supervision, process prescriptions, and use pharmacy systems while helping maintain inventory accuracy. The role requires flexibility, English fluency, and a proactive attitude; prior retail experience is a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Pharmacy-related certification or willingness to obtain PTCB.
• Strong math and computer skills.

Responsibilities

• Greet customers and provide courteous, friendly checkout service.
• Assist pharmacist under supervision with prescription processing and safety checks.
• Operate cash register, handle cash, and process returns or exchanges.
• Maintain store cleanliness and merchandising, inventory, and price accuracy.
• Support pharmacy operations, pharmacy law compliance, and use pharmacy systems.

Skills

Customer service

Communication

Math skills

Computer skills

Inventory control

Education

PTCB certification

Tools

POS systems

Pharmacy systems

Job description

Walgreens in Petersburg, IL is seeking a Customer Service Associate to provide courteous, fast checkout, help customers locate items, and support pharmacy operations.

You will assist the pharmacist under supervision, process prescriptions, and use pharmacy systems while helping maintain inventory accuracy. The role requires flexibility, English fluency, and a proactive attitude; prior retail experience is a plus.