Pharmacy Concierge & Customer Service Associate

Walgreens; Bloomington (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Bloomington, IL is seeking a Customer Experience Associate to greet customers, assist with products and services, and provide fast checkout at the register. Under direct supervision, you will assist the pharmacist with patient and drug information and prescription processing using pharmacy systems.

This role emphasizes friendly service, accuracy in cash handling, and collaboration with the Pharmacy Manager.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment (preferred).
• Good math and computer skills (preferred).
• PTCB certification is preferred (training available).

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Process prescriptions under pharmacist supervision and handle pharmacy-related tasks.
• Operate cash register, process transactions, returns, exchanges, and discounts.
• Maintain clean, well-stocked counters and shelves and assist with inventory and pricing.
• Support Pharmacy Manager and staff with medication handling and workflow.

Skills

Customer service

Cash handling

Pharmacy support

Computer skills

Tools

Point-of-Sale system

Pharmacy systems

Cash register

Job description

Walgreens in Bloomington, IL is seeking a Customer Experience Associate to greet customers, assist with products and services, and provide fast checkout at the register. Under direct supervision, you will assist the pharmacist with patient and drug information and prescription processing using pharmacy systems.

This role emphasizes friendly service, accuracy in cash handling, and collaboration with the Pharmacy Manager.