Pharmacy Customer Care Specialist

Walgreens; O'Fallon (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Customer Experience Associate to provide courteous, efficient checkout and friendly service while supporting pharmacy operations. You will guide customers, handle sales transactions, and assist the pharmacist under supervision to ensure accurate prescription processing.

Qualifications include fluent English and flexibility for evenings/weekends, with preferred experience in retail, math, and basic computer skills.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience at checkout and across the store.
• Registers sales on assigned cash register and provides courteous, friendly, efficient checkout service.
• Assists pharmacist under direct supervision in processing prescriptions and using pharmacy systems.
• Provides customers with assistance and recommendations across products and services.

Skills

Customer service

Cash handling

Math skills

Computer skills

Inventory control

PTCB certification

Tools

POS system

Job description

Walgreens is seeking a Customer Experience Associate to provide courteous, efficient checkout and friendly service while supporting pharmacy operations. You will guide customers, handle sales transactions, and assist the pharmacist under supervision to ensure accurate prescription processing.

Qualifications include fluent English and flexibility for evenings/weekends, with preferred experience in retail, math, and basic computer skills.