Pharmacy Customer Care Specialist

Walgreens; Lake Zurich (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Lake Zurich, IL seeks a customer-focused associate to deliver a distinctive checkout experience. You will operate the register, assist the pharmacist under supervision, and help customers with products and services.

Responsibilities include handling cash, processing prescriptions, stocking shelves, supporting pharmacy operations, and offering photo services. Training and PTCB certification are encouraged. This on-site role offers hourly pay and focuses on service excellence.

Qualifications

• Fluent in reading, writing and speaking English.
• Willingness to work flexible schedule (evenings and weekends).
• Retail experience preferred, six months ideal.

Responsibilities

• Greet customers and provide courteous checkout service.
• Register purchases and handle cash, returns, refunds, and exchanges.
• Assist pharmacist under supervision with prescription processing.
• Maintain clean, well-merchandised counters and shelves.
• Support Pharmacy Department on inventory and ordering activities.
• Provide photo area services and web-pickup support.
• Ensure compliance with store policies and Code of Conduct.

Skills

Customer service

Math skills

Computer skills

Inventory control

Retail experience

Education

PTCB certification

Tools

POS systems

Job description

Walgreens in Lake Zurich, IL seeks a customer-focused associate to deliver a distinctive checkout experience. You will operate the register, assist the pharmacist under supervision, and help customers with products and services.

Responsibilities include handling cash, processing prescriptions, stocking shelves, supporting pharmacy operations, and offering photo services. Training and PTCB certification are encouraged. This on-site role offers hourly pay and focuses on service excellence.