Pharmacy Customer Experience Associate

Walgreens; Chicopee (MA); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking team members to deliver a distinctive customer experience and operate checkout with courteous, efficient service. You will assist the pharmacist under direct supervision, using pharmacy systems to obtain patient and drug information and process prescriptions.

Responsibilities include engaging customers, stocking shelves, processing prescriptions, handling insurance claims, and supporting pharmacy operations with adherence to company policies.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Deliver a distinctive customer experience and assist customers with products and services.
• Register sales on the cash register and provide courteous, fair, friendly checkout service.
• Assist the pharmacist under direct supervision and use pharmacy systems to process prescriptions.
• Maintain clean and merchandised counters and shelves; manage inventory and pricing as directed.
• Support pharmacy operations, including insurance claims and routine clerical duties.

Skills

Customer service

Cash handling

Pharmacy support

English fluency

Teamwork

Tools

Pharmacy systems

Job description

Walgreens is seeking team members to deliver a distinctive customer experience and operate checkout with courteous, efficient service. You will assist the pharmacist under direct supervision, using pharmacy systems to obtain patient and drug information and process prescriptions.

Responsibilities include engaging customers, stocking shelves, processing prescriptions, handling insurance claims, and supporting pharmacy operations with adherence to company policies.