Pharmacy Care Specialist

H-E-B; Midland (TX); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

H-E-B in Midland, TX is seeking a Pharmacy Care Representative to join a team delivering superior customer service alongside Pharmacists and Pharmacy Technicians. You will handle prescriptions, verify patient information, and support the RXEVO POS workflow to ensure accurate drug delivery.

The role requires a high school diploma or GED, with retail/pharmacy experience considered a plus. You will participate in vaccine scheduling and MTM events while maintaining HIPAA compliance and efficient

Qualifications

• High school diploma or GED required.
• Retail/pharmacy experience a plus.
• Experience in fast-paced environment.
• Knowledge of RXEVO and HIPAA a plus.

Responsibilities

• Provide superior customer service in collaboration with Pharmacists and Technicians.
• Direct calls and route to appropriate Partner.
• Process prescriptions and verify demographic/profile information.
• Manage RXEVO at POS and ensure correct patient delivery.
• Assist with vaccine scheduling and MTM events.
• Maintain inventory and shelf organization.
• Adhere to HIPAA and SOPs.

Skills

Customer service

Communication

Multitasking

Telephone etiquette

PC skills

Cash handling

Teamwork

Education

High School Diploma or GED

Tools

RXEVO

MS Office

H-E-B software

Job description

H-E-B in Midland, TX is seeking a Pharmacy Care Representative to join a team delivering superior customer service alongside Pharmacists and Pharmacy Technicians. You will handle prescriptions, verify patient information, and support the RXEVO POS workflow to ensure accurate drug delivery.

The role requires a high school diploma or GED, with retail/pharmacy experience considered a plus. You will participate in vaccine scheduling and MTM events while maintaining HIPAA compliance and efficient