Pharmacy Care Specialist: Patient-Focused Service

H-E-B; Odessa (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

H-E-B is seeking a Pharmacy Care Representative to join a team delivering superior customer service in a pharmacy setting. You will collaborate with Pharmacists and technicians to ensure accurate prescription handling and patient care, using RXEVO and POS systems to support day-to-day operations.

The role emphasizes greeting customers, referral to a Pharmacist, and accurate processing of prescriptions, with shift work in a fast-paced retail environment.

Qualifications

• Experience in retail; experience in pharmacy a plus.
• Experience working in a fast-paced environment.

Responsibilities

• Provides superior customer service; works with Pharmacists, Technicians, and PCRs to provide patient care.
• Directs calls to appropriate Partner and promotes H-E-B telephone strategies.
• Receives and processes prescriptions and refill numbers into RXEVO; maintains paperwork and files.

Skills

Customer service

Pharmacy software

Cash handling

Communication

Teamwork

Education

High School Diploma

Tools

RXEVO system

POS system

MS Office

Job description

H-E-B is seeking a Pharmacy Care Representative to join a team delivering superior customer service in a pharmacy setting. You will collaborate with Pharmacists and technicians to ensure accurate prescription handling and patient care, using RXEVO and POS systems to support day-to-day operations.

The role emphasizes greeting customers, referral to a Pharmacist, and accurate processing of prescriptions, with shift work in a fast-paced retail environment.