Pharmacy Billing & Patient Accounts Specialist

U K Healthcare Ltd; United States; On-site; USD 24,000 - 38,000; Full time

Job summary

University of Kentucky Healthcare in Lexington, KY is seeking a Patient Financial Services Representative to handle pharmacy cash postings, refunds processing, and follow-up with patients and families. The role supports policy adherence and uses hospital systems to ensure accurate cash collection and data entry.

The position requires an AA, 1 year of related experience, strong HIPAA knowledge, and excellent communication. Work is primarily daytime, full-time, with a typical 40-hour week.

Qualifications

• Customer service oriented with strong attention to confidentiality.
• In-depth HIPAA knowledge and compliance.
• Ability to multi-task with accuracy and efficiency.
• Proficient in Microsoft Office: Outlook, PowerPoint, Word, Excel.
• Excellent written and verbal communication skills.
• Strong time management and organizational abilities.

Responsibilities

• Post pharmacy cash transactions and follow up on balances.
• Prepare and data-enter refunds for Pharmacy operations.
• Provide patient and family customer service to ensure cash collection.
• Adhere to hospital and retail pharmacy policies and use hospital systems effectively.
• Support efficiency, quality, safety, and patient satisfaction initiatives.

Skills

Customer service

HIPAA knowledge

Multi-tasking

MS Office

Communication

Time management

Education

AA

Tools

Microsoft Office Suite

Job description

University of Kentucky Healthcare in Lexington, KY is seeking a Patient Financial Services Representative to handle pharmacy cash postings, refunds processing, and follow-up with patients and families. The role supports policy adherence and uses hospital systems to ensure accurate cash collection and data entry.

The position requires an AA, 1 year of related experience, strong HIPAA knowledge, and excellent communication. Work is primarily daytime, full-time, with a typical 40-hour week.