Pharmacist Care Manager: Contact Center & Clinical Ops

LetsGetChecked Inc.; Colorado; In loco; USD 122.000 - 158.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits site

Descrizione del lavoro

Fuze Health, in the U.S., seeks a Pharmacist Care Manager to ensure compliant, efficient, and scalable operations for the Contact Center and Clinical Operations. You will lead cross-functional improvements, uphold patient safety, and drive performance.

You will supervise a team, recruit and coach staff, and develop workflows to meet regulatory and accreditation requirements while pursuing continuous improvement and high patient satisfaction.

Competenze

• Experience creating, implementing and enforcing new workflows for partnerships, product launches, and regulatory/accreditation requirements.
• Experience as an Operational Manager or leader of a large mail order/clinical operation.
• Experience leading a high-performing pharmacy operation with data-driven decision making.

Mansioni

• Ensure compliant, efficient, safe, and scalable operations for the Contact Center and Clinical Operations.
• Develop processes and programs to improve patient experience and performance metrics.
• Supervise and mentor a diverse team, including recruitment, onboarding and coaching.

Conoscenze

Workflow development

Operational leadership

Data-driven decisions

Formazione

Pharmacy degree (D.Ph.)

Strumenti

Excel

Tableau

Looker

Descrizione del lavoro

Fuze Health, in the U.S., seeks a Pharmacist Care Manager to ensure compliant, efficient, and scalable operations for the Contact Center and Clinical Operations. You will lead cross-functional improvements, uphold patient safety, and drive performance.

You will supervise a team, recruit and coach staff, and develop workflows to meet regulatory and accreditation requirements while pursuing continuous improvement and high patient satisfaction.