Pharma Supply Chain Solutions Manager II — USA

Bayer; Beaman (IA); On-site; USD 118,000 - 177,000; Full time

Benefits offered by this job

Health care

Vision coverage

Dental coverage

Retirement plan

PTO

Sick leave

Job summary

Bayer is seeking an experienced operations leader to oversee Order-to-Bill and Bill-to-Cash processes for the Hematology and Specialty Pharma portfolio in the US market. You will drive process improvements, coordinate data systems and master data interfaces, and partner with IT, Regulatory, and Commercial teams to ensure compliant, efficient service.

The role emphasizes cross-functional collaboration, readiness reporting, and industry-aligned implementation of NDC-12, with a focus on reliable

Qualifications

• Master’s degree in Business, Supply Chain, Healthcare, Information Systems, or related field with 5+ years of experience.
• Bachelor’s degree with equivalent relevant experience.
• Experience in pharmaceutical customer operations, supply chain, master data and systems integration.
• Experience in regulated pharmaceutical environments with serialized, specialty, temperature-sensitive, partner‑managed, 3PL‑supported, or contract‑controlled supply models is preferred.
• Strong cross-functional coordination, communication and stakeholder management skills across various levels of seniority.

Responsibilities

• Oversee and execute daily Order-to-Bill and Bill-to-Cash activities, including account setup, customer service, order processing, billing, reconciliation and cash-collection support. Maintain oversight of third-party operations at Accenture and serve as the escalation point for operational, customer, supply and billing issues;
• Drive compliant process improvements, support launches and new business or supply models, and act as a subject-matter expert for contracts, operational controls and audit inquiries;
• Collaborate with cross-functional partners on logistics and supply chain operations to develop tailored solutions for customers. Cultivate and strengthen relationships with account managers, sales, finance, and marketing teams to enhance customer engagement;
• Coordinate NDC-12 impact assessments and readiness activities across master data, SAP and system interfaces, serialization, customer operations, pricing, contracting, government pricing and special programs;
• Align cross-functional requirements and standards, dependencies and controls with interfacing functions, such as IT, Master Data, Quality, Regulatory, Supply Chain, Finance, Commercial, Market Access, Legal, Compliance and external partners;
• Lead the integrated cluster plans and maintain project risks, decisions, dependencies, readiness metrics, documentation and escalation paths, providing transparent updates to PMO and leadership;
• Maintain alignment with industry discussions, e.g. at relevant trade associations, regarding NDC-12 implementation, ensuring Bayer's readiness approach reflects evolving external expectations and best practices.

Skills

Cross-functional coordination

Stakeholder management

Communication skills

Regulatory compliance

Supply chain operations

SAP/ERP knowledge

Education

Master's degree in Business, Supply Chain, Healthcare, IS, or related field

Bachelor's degree with equivalent experience

Tools

SAP/ERP

EDI/API interfaces

Serialization/Traceability

Master data management

3PL operations

Job description

Bayer is seeking an experienced operations leader to oversee Order-to-Bill and Bill-to-Cash processes for the Hematology and Specialty Pharma portfolio in the US market. You will drive process improvements, coordinate data systems and master data interfaces, and partner with IT, Regulatory, and Commercial teams to ensure compliant, efficient service.

The role emphasizes cross-functional collaboration, readiness reporting, and industry-aligned implementation of NDC-12, with a focus on reliable