Pharma Packaging Field Service Tech – Travel‑Heavy

Syntegon Technology GmbH; California; On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Health insurance (Medical, Dental, VIs

401(k) with company match

Disability Insurance

Life Insurance

Education Assistance Program

Paid Time Off

Employee Assistance Program

Job summary

Syntegon Technology is seeking a field service professional to install, test, analyze, maintain, repair and train on solid packaging equipment at customer sites. You will lead IQ/OQ/PQ validation and ensure customer satisfaction while growing our service offerings.

This role requires extensive travel (80%), strong electrical and mechanical skills, and the ability to work in cleanroom environments with lifting requirements. Competitive compensation and benefits are offered.

Qualifications

• 2-year Packaging Machinery degree and 2 years of experience working on Packaging Equipment OR 5 years overall experience in repair and maintenance of capital equipment.
• 2-years' experience working directly with Customers.
• Ability to travel 80% of the time Domestically and Internationally.

Responsibilities

• Provide turnkey support for start-up, IQ, OQ, and PQ validation testing on new machine installations.
• Provide updates and modifications to machine control software at customer sites and training customers on use and maintenance of equipment.
• Coordinate development activities and upgrades related to updating and improving machine functionality.
• Provide support to Customers, Customer Service department and Sales department as required
• Participate in continuous training, as needed, in order to maintain technical expertise and proficiency on new equipment and existing systems applications through internal training.
• Work in a cleanroom environment, fully gowned; lift up to 50lbs regularly.

Skills

Customer interaction

Field service

Electrical troubleshooting

Preventive maintenance

PLC knowledge

Education

Packaging Machinery degree

Electrical Engineering degree

Tools

Allen Bradley

Siemens

PMAC

HMI

servo drives

Job description

Syntegon Technology is seeking a field service professional to install, test, analyze, maintain, repair and train on solid packaging equipment at customer sites. You will lead IQ/OQ/PQ validation and ensure customer satisfaction while growing our service offerings.

This role requires extensive travel (80%), strong electrical and mechanical skills, and the ability to work in cleanroom environments with lifting requirements. Competitive compensation and benefits are offered.