Pharma Packaging Field Service Tech: Travel & Training

Syntegon Technology GmbH; Raleigh (NC); On-site; USD 55,104 - 68,880; Full time

Benefits offered by this job

Health insurance (Medical, Dental, and

401(k) with Company Match

Disability Insurance

Education Assistance Program

Paid Time Off

Employee Assistance Program

Job summary

Syntegon Technology GmbH is seeking a field-based technician to install, test, analyze, maintain, repair, and train on Syntegon Pharmaceutical Systems at customer sites. The role directly influences customer satisfaction and helps grow Syntegon’s business.

You will travel roughly 80% domestically and internationally, with no fixed office. Expect 66% in tight spaces and lifting up to 50 pounds as part of daily duties.

Qualifications

• Two-year Packaging Machinery degree or 5 years of equipment maintenance experience.
• Two years’ experience working directly with customers.
• Ability to travel 80% of the time domestically and internationally.

Responsibilities

• Provide turnkey start-up support for IQ, OQ, and PQ validation testing on new machine installations.
• Update and modify machine control software at customer sites; train customers on equipment use and maintenance.
• Coordinate development activities and upgrades to improve machine functionality.
• Support Customers, Customer Service, and Sales as required.
• Engage in ongoing training to maintain technical expertise on equipment and applications.
• Work in a cleanroom environment and perform physical tasks including lifting up to 50lbs.

Skills

Customer service

Travel readiness

Packaging equipment

Electrical/Mechanical repair

Cleanroom work

Education

Two-year Packaging Machinery degree

BS in Electrical Engineering

Tools

Allen Bradley

Siemens

HMI systems

PLC

Job description

Syntegon Technology GmbH is seeking a field-based technician to install, test, analyze, maintain, repair, and train on Syntegon Pharmaceutical Systems at customer sites. The role directly influences customer satisfaction and helps grow Syntegon’s business.

You will travel roughly 80% domestically and internationally, with no fixed office. Expect 66% in tight spaces and lifting up to 50 pounds as part of daily duties.