Pharma Packaging Field Technician: Install, Service & Train

Syntegon; Raleigh (NC); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Health insurance (Medical, Dental, Vis

401(k) with company match

Disability and Life Insurance

Education assistance

Paid time off

Job summary

Syntegon Technology Services in Raleigh, NC is seeking a field service specialist responsible for installation, testing, analysis, maintenance, repair and training on Syntegon Pharmaceutical Systems at customer sites. You will deliver excellent technical customer service and help defend and grow our customer base.

Travel up to 80% domestically and internationally; requires a Packaging Machinery degree or 5 years repair experience, BS in Electrical Engineering preferred; strong knowledge of Allen

Qualifications

• 2-year Packaging Machinery degree or 5 years repair/maintenance experience.
• 2 years’ experience working directly with Customers
• Willingness to travel 80% domestically and internationally.

Responsibilities

• Provide turnkey support for start-up, IQ, OQ, and PQ validation testing on new machine installations.
• Provide updates and modifications to machine control software at customer sites and training customers on use and maintenance of equipment.
• Coordinate development activities and upgrades related to updating and improving machine functionality.
• Provide support to Customers, Customer Service department and Sales department as required
• Participate in continuous training, as needed, to maintain technical expertise and proficiency on new equipment and existing systems applications through internal training.

Skills

Servo drives & HMIs

PLC/PMAC controllers

Customer-facing experience

cGMP & GAMP knowledge

Software updates & training

Education

2-year Packaging Machinery degree

BS in Electrical Engineering

Tools

Allen Bradley

Siemens

PLC

PMAC

Job description

Syntegon Technology Services in Raleigh, NC is seeking a field service specialist responsible for installation, testing, analysis, maintenance, repair and training on Syntegon Pharmaceutical Systems at customer sites. You will deliver excellent technical customer service and help defend and grow our customer base.

Travel up to 80% domestically and internationally; requires a Packaging Machinery degree or 5 years repair experience, BS in Electrical Engineering preferred; strong knowledge of Allen