Field Service Tech: Pharma Packaging Systems (Travel)

Syntegon Technology GmbH; Paterson (NJ); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Education assistance

Disability/Life insurance

Job summary

Syntegon Technology GmbH seeks an experienced technician to install, test, maintain, repair and train on packaging equipment at customer sites. This role directly supports customer satisfaction and expands Syntegon's service business through hands-on field work.

The position requires up to 80% travel domestically and internationally, with no fixed office location. Strong electrical, mechanical and software knowledge, plus a customer-focused mindset, are essential.

Qualifications

• 2-year Packaging Machinery degree and 2 years of experience working on Packaging Equipment OR 5 years overall experience in repair and maintenance of capital equipment.
• 2-years’ experience working directly with Customers
• Ability to travel 80% of the time Domestically and Internationally.

Responsibilities

• Provide turnkey support for start-up, IQ, OQ, and PQ validation testing on new machine installations.
• Provide updates and modifications to machine control software at customer sites and training customers on use and maintenance of equipment.
• Coordinate development activities and upgrades related to updating and improving machine functionality.
• Provide support to Customers, Customer Service department and Sales department as required.
• Participate in continuous training, as needed, in order to maintain technical expertise and proficiency on new equipment and existing systems applications through internal training.

Skills

Customer service

Electrical troubleshooting

Mechanical aptitude

HMI/PLC experience

Travel readiness

Education

Packaging Machinery degree

BS in Electrical Engineering

Tools

Allen-Bradley PLC

Siemens PLC

Servo drives

HMI

Job description

Syntegon Technology GmbH seeks an experienced technician to install, test, maintain, repair and train on packaging equipment at customer sites. This role directly supports customer satisfaction and expands Syntegon's service business through hands-on field work.

The position requires up to 80% travel domestically and internationally, with no fixed office location. Strong electrical, mechanical and software knowledge, plus a customer-focused mindset, are essential.