Pharma Solid Packaging Field Technician — Global Travel

Syntegon Technology GmbH; Glendale (AZ); Remote; USD 55,000 - 69,000; Full time

Benefits offered by this job

Health insurance (Medical)

401(k) with company match

Disability Insurance

Life Insurance

Education Assistance Program

Paid Time Off

Employee Assistance Program

Job summary

Syntegon Technology Services in the United States specializes in installation, testing, analyzing, maintaining, repairing and training on Syntegon Pharmaceutical Solid Systems at customer sites to ensure complete satisfaction and support ongoing business for our customers.

This regional role requires frequent travel to customer sites with no fixed office, emphasizing exceptional technical service and close collaboration with customers and internal teams.

Qualifications

• Two-year packaging machinery degree and two years of experience, or five years total experience repairing/maintaining capital equipment.
• Two years’ experience working directly with customers.
• Ability to travel 80% of the time domestically and internationally.

Responsibilities

• Provide turnkey support for start-up, IQ, OQ, and PQ validation testing on new machine installations.
• Provide updates and modifications to machine control software at customer sites and train customers on use and maintenance of equipment.
• Coordinate development activities and upgrades related to updating and improving machine functionality.
• Provide support to Customers, Customer Service department and Sales department as required.
• Participate in continuous training to maintain technical expertise and proficiency on new equipment and existing systems applications.
• Work in a cleanroom environment, fully gowned; lift up to 50lbs regularly.

Skills

Customer interaction

Maintenance repair

Travel readiness

Education

Packaging Machinery degree

BS in Electrical Engineering

Tools

Allen Bradley

Siemens

PLC

PMAC

HMI

Job description

Syntegon Technology Services in the United States specializes in installation, testing, analyzing, maintaining, repairing and training on Syntegon Pharmaceutical Solid Systems at customer sites to ensure complete satisfaction and support ongoing business for our customers.

This regional role requires frequent travel to customer sites with no fixed office, emphasizing exceptional technical service and close collaboration with customers and internal teams.