Pharma Packaging Systems Field Technician

Syntegon Technology GmbH; Minnesota; On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Disability Insurance

Life Insurance

Education Assistance Program

Paid Time Off

Employee Assistance Program

Job summary

Syntegon Technology is seeking a field service specialist to install, test, analyze, maintain, repair and train on Syntegon Pharmaceutical Systems at customer sites. You will provide excellent technical customer service and drive satisfaction, impacting existing business and growth.

The role requires 80% travel, work in cleanroom environments, and hands-on experience with servo drives, HMIs, PLCs. A 2-year packaging degree or equivalent experience is expected, with strong customer focus and

Qualifications

• 2-year Packaging Machinery degree or 5 years repair experience.
• 2 years’ experience working directly with Customers.
• Ability to travel 80% of the time domestically and internationally.
• BS in Electrical Engineering preferred.

Responsibilities

• Provide turnkey support for start-up, IQ, OQ, and PQ validation testing on new machine installations.
• Update and modify machine control software at customer sites and train customers on use and maintenance of equipment.
• Coordinate development activities and upgrades related to updating and improving machine functionality.
• Provide support to Customers, Customer Service and Sales department as required.
• Participate in continuous training to maintain technical expertise and proficiency on new equipment and existing systems.
• Work in a cleanroom environment; lift up to 50lbs regularly.

Skills

Customer service

Travel willingness

Control systems

PLC & HMI experience

Software controls

Mechanical electrical skills

Education

2-year Packaging Machinery degree

BS in Electrical Engineering

Tools

Allen Bradley

Siemens PLC

HMI

PMAC

Job description

Syntegon Technology is seeking a field service specialist to install, test, analyze, maintain, repair and train on Syntegon Pharmaceutical Systems at customer sites. You will provide excellent technical customer service and drive satisfaction, impacting existing business and growth.

The role requires 80% travel, work in cleanroom environments, and hands-on experience with servo drives, HMIs, PLCs. A 2-year packaging degree or equivalent experience is expected, with strong customer focus and