Pharma Contracts & Compliance Specialist

Galvanize; United States; Remote; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

Short- and long-term disability

401(k)

Flexible paid time off

Job summary

Galvanize is seeking a Contracts Administrator in the United States to serve as the initial contact for contract requests and core compliance activities. The role requires strong contract administration experience and a background in customer service, with an emphasis on delivering a memorable experience for internal and external customers.

The candidate should have at least 5 years in contract administration (3+ with external clients), strong MS Office proficiency, and hands-on experience with

Qualifications

• Minimum 5 years’ experience as a contract administrator, with at least 3 years working directly with external clients.
• At least 2 years’ experience in customer service, with knowledge of quote-to-cash processes and empathy in communication.
• Expert MS Office skills in Word/Outlook; intermediate Excel/PowerPoint.
• Experience in CLM, CRM, and ERP systems.

Responsibilities

• Respond to a high volume of contract inquiries within department-established response times.
• Manage contract management systems and educate internal customers; maintain entitlements in ERP/CRM.
• Draft agreements, review redlines, and coordinate with Legal, Finance, and Operations.
• Partner with Sales to negotiate agreements with customers via email or video calls.
• Drive extensions or renewals and ensure adherence to entitlements.
• Update CLM/CRM/ERP systems and retrieve contract documents as needed; assist VP of Legal.

Skills

Contract administration

Customer service

MS Office (Word/Outlook)

CLM/CRM/ERP systems

Education

Bachelor’s Degree BA/BS in a related degree or equivalent years of education and experience.

Tools

Salesforce.com

NetSuite

DocuSign IAM

Job description

Galvanize is seeking a Contracts Administrator in the United States to serve as the initial contact for contract requests and core compliance activities. The role requires strong contract administration experience and a background in customer service, with an emphasis on delivering a memorable experience for internal and external customers.

The candidate should have at least 5 years in contract administration (3+ with external clients), strong MS Office proficiency, and hands-on experience with