Pet Wellness Front Desk Specialist

NVA General Practice; Ocala (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Flexible hours

Training & development

Pet perks

Job summary

NVA General Practice in Ocala, FL, is seeking a friendly Veterinary Receptionist to join our caring team. You’ll be the first contact for clients and their pets, delivering warm, professional service at a busy front desk.

As a valued member of our hospital, you’ll handle phone calls, appointments, payments, and records with accuracy while supporting the veterinary team to ensure smooth clinic operations and an exceptional client experience.

Qualifications

• Experience in customer service or front desk roles preferred.
• Excellent communication and empathetic client interaction.
• Strong organizational skills and ability to multitask.
• Comfort with handling payments and client records.

Responsibilities

• Greet clients and their pets warmly, creating a welcoming environment.
• Manage phone calls, schedule appointments, and check-in/check-out clients.
• Assist with patient records, update information, and process payments.
• Maintain a clean and organized front desk and waiting area.
• Coordinate with the veterinary team to support clinic operations.
• Provide clients with information about services, treatments, and care instructions.

Skills

Communication

Customer service

Organization

Attention to detail

Team player

Passion for animals

Job description

NVA General Practice in Ocala, FL, is seeking a friendly Veterinary Receptionist to join our caring team. You’ll be the first contact for clients and their pets, delivering warm, professional service at a busy front desk.

As a valued member of our hospital, you’ll handle phone calls, appointments, payments, and records with accuracy while supporting the veterinary team to ensure smooth clinic operations and an exceptional client experience.