Veterinary Front Desk Specialist — Flexible Hours & Growth

National Veterinary Associates; Ocala (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits Package

Flexible Hours

Supportive Team

Training & Development

Pet Perks

Job summary

Town and Country Animal Hospital in Ocala, FL is seeking a friendly Veterinary Receptionist to join our front desk team. You will greet clients and their pets, manage phones and appointments, process payments, and help keep patient records accurate in a fast-paced clinic.

We value excellent communication, organization, and a compassionate, team-oriented attitude. This full-time role offers competitive pay, a comprehensive benefits package including health, dental, vision, and a 401(k) with

Qualifications

• Exceptional Communication Skills: Youll be the first point of contact for clients, so a friendly, professional, and empathetic attitude is essential.
• Customer Service Experience: Experience in customer service or front desk roles is preferred, ideally in a veterinary or medical setting.
• Organized & Detail-Oriented: Youll juggle appointments, phone calls, and records—organization and multitasking are key!
• Team Player: Youll work alongside a dedicated team of veterinary professionals, so collaboration and a positive attitude are crucial.
• Passion for Animals & People: A love for animals and the desire to help pet owners is at the heart of what we do.

Responsibilities

• Greet clients and their pets with warmth and compassion, creating a welcoming environment.
• Manage phone calls, schedule appointments, and check-in/check-out clients.
• Assist with patient records, update information, and process payments.
• Maintain a clean and organized front desk and waiting area.
• Work closely with our veterinary team to ensure smooth clinic operations.
• Provide clients with information regarding services, treatments, and care instructions.

Job description

Town and Country Animal Hospital in Ocala, FL is seeking a friendly Veterinary Receptionist to join our front desk team. You will greet clients and their pets, manage phones and appointments, process payments, and help keep patient records accurate in a fast-paced clinic.

We value excellent communication, organization, and a compassionate, team-oriented attitude. This full-time role offers competitive pay, a comprehensive benefits package including health, dental, vision, and a 401(k) with