Pet Wellness Front Desk Coordinator

Mission Pet Health; Minneapolis (MN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Discounted veterinary care for your 
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Online discount platform

Teladoc 24/7 access

Job summary

Mission Pet Health is seeking a friendly receptionist to be the Director of First Impressions, greeting clients and managing a multi-line phone system with compassionate care. You’ll keep accurate records, handle appointments, and process payments to help the hospital run smoothly.

You’ll bring excellent customer service, strong communication and organizational skills, and a team-first mindset. Veterinary software experience is a plus, with some weekends and holidays required.

Qualifications

• Passion for providing excellent customer service.
• Strong communication skills under stress.
• Excellent organizational skills and multitasking ability.
• Team-first mindset and ability to work independently.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect our compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly.
• Advocate for pet health by educating clients on preventive care and hospital services to ensure every pet gets the best care.
• Embody compassion and empathy, providing a calming presence and treating each pet like your own.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Veterinary software

Tools

Vet software

Job description

Mission Pet Health is seeking a friendly receptionist to be the Director of First Impressions, greeting clients and managing a multi-line phone system with compassionate care. You’ll keep accurate records, handle appointments, and process payments to help the hospital run smoothly.

You’ll bring excellent customer service, strong communication and organizational skills, and a team-first mindset. Veterinary software experience is a plus, with some weekends and holidays required.