Pet Care Concierge & Front Desk Coordinator

Mission Pet Health; Jacksonville (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Discounted pet care

Teladoc access

401k

Medical insurance

Dental insurance

Vision insurance

Job summary

Mission Pet Health is hiring a Receptionist to be the Director of First Impressions, greeting clients and managing a multi-line phone system. You will maintain accurate medical records, coordinate appointment schedules, and handle financial transactions to keep the hospital running smoothly.

You will advocate for pet health, educate clients on preventive care, and deliver compassionate, empathetic service in a busy veterinary environment. Weekend availability is required.

Qualifications

• Greet clients with a positive attitude and manage a multi-line phone system.
• Maintain accurate medical records, scheduling, and financial transactions.
• Some weekends and holidays required; experience with veterinary software preferred.

Responsibilities

• Be the Director of First Impressions and reflect compassionate care.
• Coordinate appointments and ensure seamless care across the practice.
• Assist with financial transactions and patient records with accuracy.
• Educate clients on preventative care and services offered.

Skills

Customer service

Communication

Organization

Team player

Weekend availability

Tools

Veterinary software

Job description

Mission Pet Health is hiring a Receptionist to be the Director of First Impressions, greeting clients and managing a multi-line phone system. You will maintain accurate medical records, coordinate appointment schedules, and handle financial transactions to keep the hospital running smoothly.

You will advocate for pet health, educate clients on preventive care, and deliver compassionate, empathetic service in a busy veterinary environment. Weekend availability is required.