Pet Wellness Concierge — Veterinary Receptionist

Mission Pet Health; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Discounted pet care

Online discount platform

Teladoc access 24/7

Job summary

Mission Pet Health is hiring for a Receptionist at Richland Animal Clinic in Nashville. You will manage a multi-line phone system, greet clients warmly, maintain medical records, schedule appointments, and assist with transactions.

You’ll educate clients on preventive care and hospital services while ensuring a compassionate, efficient front-desk experience. The role emphasizes a family-like team culture, opportunities for growth, and a supportive network with comprehensive benefits.

Qualifications

• Strong customer-facing skills and a genuine love for animals.
• Excellent communication, both in person and over the phone.
• Strong organizational abilities to manage schedules and records.
• Team-oriented mindset with the ability to work independently when needed.
• Willingness to work weekends and holidays as needed, experience with veterinary software preferred.

Responsibilities

• Director of First Impressions: manage multi-line phone system and greet clients.
• Coordinate care: maintain medical records, schedule appointments, handle transactions.
• Educate clients on preventive care and hospital services.
• Provide compassionate, empathetic support to clients and patients.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Flexible schedule

Weekend/holiday availability

Tools

Veterinary software

Job description

Mission Pet Health is hiring for a Receptionist at Richland Animal Clinic in Nashville. You will manage a multi-line phone system, greet clients warmly, maintain medical records, schedule appointments, and assist with transactions.

You’ll educate clients on preventive care and hospital services while ensuring a compassionate, efficient front-desk experience. The role emphasizes a family-like team culture, opportunities for growth, and a supportive network with comprehensive benefits.