Veterinary Receptionist & Client Care Advocate

Southpaw-Vet; San Diego (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Discounted veterinary care

Teladoc access

Online discount platform

Educational assistance (AVMA)

Job summary

Mission Pet Health is seeking a friendly, customer-focused Receptionist to join our team. You will manage a multi-line phone system, greet clients, maintain accurate records, schedule appointments, and handle payments while supporting high-quality patient care.

We offer professional development, AVMA-approved tech program support, nationwide network benefits, discounted care for your pets, Teladoc access, and an emphasis on growth within a collaborative culture.

Qualifications

• Experience delivering exceptional customer service in a fast-paced environment.
• Strong communication skills, with ability to manage stressful situations gracefully.
• Excellent organizational abilities and attention to detail.
• Collaborative mindset and ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• Flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care in every interaction.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle payments.
• Advocate for Pet Health: educate clients on preventative care and hospital services to support optimal patient outcomes.
• Embody Compassion and Empathy: provide a calming presence and treat every pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Flexible schedule

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly, customer-focused Receptionist to join our team. You will manage a multi-line phone system, greet clients, maintain accurate records, schedule appointments, and handle payments while supporting high-quality patient care.

We offer professional development, AVMA-approved tech program support, nationwide network benefits, discounted care for your pets, Teladoc access, and an emphasis on growth within a collaborative culture.