Veterinary Receptionist: Pet Wellness Concierge

Mission Pet Health; Pewee Valley (KY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Discounted pet care for your own pets

Teladoc 24/7 access to doctors

Online employee discount platform

Job summary

Mission Pet Health's Pewee Valley Veterinary Center is seeking a friendly receptionist to welcome clients, manage a multi-line phone system, and coordinate appointments in a busy, AAHA-accredited practice. You will join four experienced DVMs and our Hospital Manager, helping maintain medical records, handle transactions, and educate clients on preventive care.

We offer a comprehensive benefits package, including medical, dental, vision, 401k, pet care discounts, Teladoc access, and opportunities

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Multitasking

Team player

Professional demeanor

Tools

Veterinary software

Job description

Mission Pet Health's Pewee Valley Veterinary Center is seeking a friendly receptionist to welcome clients, manage a multi-line phone system, and coordinate appointments in a busy, AAHA-accredited practice. You will join four experienced DVMs and our Hospital Manager, helping maintain medical records, handle transactions, and educate clients on preventive care.

We offer a comprehensive benefits package, including medical, dental, vision, 401k, pet care discounts, Teladoc access, and opportunities