Pet Wellness & Client Services Coordinator

A Caring Doctor, P.C.; United States; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plans (401(k))

Student Debt Relief Program

Paid Time Off & Holidays

Mental Health Resources

Life Insurance

Disability Insurance

FSA/HSA

Job summary

Banfield is a leading pet hospital network in the United States seeking a dedicated team member to support client care and veterinary services. The role emphasizes welcoming clients, educating owners on pet health, and promoting wellness plans within a fast-paced hospital setting.

Join Banfield to benefit from comprehensive medical, dental, and retirement programs while contributing to exceptional patient outcomes and a supportive team environment.

Qualifications

• Excellent client service and communication skills.
• Ability to work in a busy veterinary hospital environment.
• Strong teamwork and time-management to support the veterinary team.

Responsibilities

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
• Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support wellness plan clients.
• Provide professional, efficient and exceptional service at all times to welcome clients and pets and educate them about pet health.
• Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
• Assist incoming clients by completing documentation and entering pet information in the computer.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Banfield is a leading pet hospital network in the United States seeking a dedicated team member to support client care and veterinary services. The role emphasizes welcoming clients, educating owners on pet health, and promoting wellness plans within a fast-paced hospital setting.

Join Banfield to benefit from comprehensive medical, dental, and retirement programs while contributing to exceptional patient outcomes and a supportive team environment.