Pet Store Team Lead — Customer Service & Merchandising

Petsense; Taylor (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Tractor Supply and Petsense by Tractor Supply in Taylor, TX is hiring for a Team Member role supporting Store Manager and ASM in daily operations, sales, and merchandising while delivering outstanding customer service. The position emphasizes safety, training, and adherence to store policies.

You will assist with opening/closing procedures, stock organization, live animal care, price changes, and customer greetings, ensuring a positive shopping experience for guests and animals alike.

Qualifications

• Retail experience preferred.
• Pet/live animal knowledge is strongly preferred.
• Must be at least 18 with valid driver's license.

Responsibilities

• Maintain regular and predictable attendance.
• Work varied hours including nights, weekends, and overtime.
• Promote a safe and productive work environment per policies.
• Assist with merchandising, pricing changes, and reset procedures.
• Assist customers and resolve issues to ensure a positive experience.
• Operate cash register and ensure accurate cash handling.

Skills

Retail experience

Pet/live animal knowledge

Customer service

Supervisory experience

Education

High school diploma

Tools

POS system

Job description

Tractor Supply and Petsense by Tractor Supply in Taylor, TX is hiring for a Team Member role supporting Store Manager and ASM in daily operations, sales, and merchandising while delivering outstanding customer service. The position emphasizes safety, training, and adherence to store policies.

You will assist with opening/closing procedures, stock organization, live animal care, price changes, and customer greetings, ensuring a positive shopping experience for guests and animals alike.