Pet Store Shift Supervisor — Lead with Neighborly Service

Pet Supplies Plus; Wilmington (NC); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Competitive pay

Career growth

Employee discounts

Job summary

Pet Supplies Plus in Wilmington, NC is seeking a Store Shift Supervisor who leads the team during shifts and ensures every neighbor has an exceptional, neighborly experience while keeping daily operations running smoothly.

You’ll help customers pick products, manage tasks, process transactions, and support inventory, with emphasis on people, pets, and a fast-paced, team-oriented environment.

Qualifications

• 2+ years of retail experience.
• Strong customer service and sales skills.
• Basic proficiency with Microsoft Office or similar tools.
• Ability to lift up to 65 lbs.

Responsibilities

• Assist customers with product selection and recommendations.
• Place and manage special orders and online orders.
• Process transactions and handle returns.
• Support daily operations and ensure smooth shifts.
• Maintain a clean, safe store environment.

Skills

Customer service

Sales skills

Communication

Leadership

Tools

Microsoft Office

Job description

Pet Supplies Plus in Wilmington, NC is seeking a Store Shift Supervisor who leads the team during shifts and ensures every neighbor has an exceptional, neighborly experience while keeping daily operations running smoothly.

You’ll help customers pick products, manage tasks, process transactions, and support inventory, with emphasis on people, pets, and a fast-paced, team-oriented environment.